If your question hasn't been answered, feel free to contact us anytime. We are here to help with out extensive knowledge in the hair and beauty industry.
FAQ's
If your question hasn’t been answered , feel free to contact us anytime. We are here to help with our extensive knowledge In the hair and beauty industry
Your order will be dispatched within 24 hours and you should receive your order within 3 to 7 working days. Delays may be expected. Please contact the freight company to track your parcel.
Please contact us straight away with your order details and images of the damaged product and we will organise a new product to be sent out straight away.
In the unlikely event that you have been sent the wrong item please contact us with your order details and we will organise the correct item to be dispatched as soon as possible. We will require you to send back the incorrect item at our expense.
We are happy to an exchange or refund within 14 days of order provided the product has not been opened or used. Please refer to our returns policy for more information.
If you have a reaction with our products, please discontinue use and contact us for a full refund. Seek medical attention if required. A patch test is recommended before use.